FAQs

SHIPPING INFORMATION

Yes, we offer free shipping on select products or orders that meet our minimum purchase requirement. Keep an eye out for promotional offers and discounts that include free shipping.

We offer a range of shipping options, including standard, expedited, and express delivery like FedEx, USPS, DHL, UPS, etc. You can select your preferred shipping method during checkout.

Shipping times vary depending on your location and the selected shipping method. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days.

Yes, we offer international shipping to select countries. During the checkout process, you’ll be able to see if your location is eligible for delivery.

Shipping costs are determined based on factors such as the destination, weight, and size of your order. You can view the shipping fees applicable to your purchase during the checkout process.

Yes, we provide tracking information for all orders. Once your order is shipped, we’ll email you a tracking number that you can use to track your package’s progress.

In the unlikely event that your package is lost or damaged during shipping, please contact our customer support within Three business days of receiving your order. We’ll work with you to resolve the issue promptly.

PAYMENT INFORMATION

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer alternative payment options such as PayPal and Apple Pay.

Yes, we take your online security seriously. Our website uses secure encryption technology to protect your personal and payment information. Your credit card details are processed securely and are not stored on our servers.

Your credit card will be charged at the time of purchase. If your order includes pre-order items or items on backorder, your card will be charged when the items are ready to be shipped.

Currently, we only accept one payment method per order. Please ensure that you have sufficient funds or credit available on your chosen payment method.

For security purposes, we do not store your payment information on our servers. Each time you make a purchase, you will need to enter your payment details.

If your payment is declined, we recommend checking that the billing information you entered matches the information on file with your bank or credit card provider. Alternatively, you may try using a different payment method or contacting your payment provider for further assistance.